OUR COMMITMENT TO FAIRNESS

Terms of Service

These Terms of Service govern your use of ServoMix services. By creating an account, purchasing, accessing or using our services, you agree to follow these Terms.

LAST UPDATED 29 August 2026
EFFECTIVE DATE 29 August 2026
ServoMix Terms of Service
01

Acceptance of Terms

By creating an account, placing an order, purchasing, accessing or using any service provided by ServoMix, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, you must not purchase or continue using ServoMix services.

02

Eligibility & Account Responsibility

You must be at least 18 years old to independently purchase and use ServoMix services.

If you are under 18, you may only use our services with the permission and supervision of a parent or legal guardian.

  • Provide accurate account and billing information.
  • Keep your account information updated.
  • Maintain the confidentiality of your account credentials.
  • Take responsibility for activity performed through your account.
03

Services Provided

ServoMix provides hosting and related infrastructure services, which may include game hosting, VPS hosting, web hosting, Discord bot hosting, mail hosting and other services made available through our website.

Features, specifications, locations, availability and pricing may vary between services and plans.

04

Orders & Service Activation

Service activation generally begins after the required payment has been successfully received and verified.

Some orders may require additional review, fraud screening, verification or manual provisioning before activation.

ServoMix may reject, delay or cancel an order when reasonably necessary for security, fraud prevention, technical availability or compliance reasons.

05

Payments & Billing

Customers are responsible for paying all applicable charges for the services they purchase.

Payments may be processed through third-party payment providers such as Razorpay. Payment processing may therefore also be subject to the provider's terms and policies.

  • Prices are shown before an order is completed.
  • Applicable taxes or charges may be added where required.
  • Customers are responsible for renewing services before their expiry date.
  • Failed, reversed or disputed payments may result in service suspension or review.
06

Renewals, Expiry & Suspension

Customers are responsible for renewing their services before the applicable expiry date.

DAY 0

Service Expiry

The service reaches its renewal or expiry date and may be suspended for non-payment.

DAYS 1–7

Grace Period

The service/order remains associated with the customer's account and may potentially be renewed.

AFTER DAY 7

Service Termination

The expired service/order may be terminated and removed from the customer's account.

DAY 30

Data Deletion

Applicable retained service data reaches the end of the 30-day total retention framework.

The 30-day data period includes the first 7-day grace period. It is not an additional 30 days after termination.

07

Acceptable Use

ServoMix services must be used lawfully, responsibly and in a manner that does not negatively affect our infrastructure, network, other customers or third parties.

Customers must ensure that software, websites, applications, game servers, bots and other content hosted through their service comply with these Terms.

08

Prohibited Activities

ServoMix services must not be used for activities that are illegal, malicious, abusive or harmful.

Malware distribution
Phishing
Scams or fraud
DDoS attacks
Botnets
Credential theft
Unauthorized crypto mining
Illegal or harmful activity

ServoMix may investigate suspected abuse and take appropriate action when necessary.

09

Resource & Fair Usage

Customers must use allocated resources reasonably and according to the limits of their purchased service.

  • Do not intentionally overload CPU, memory, storage or network resources.
  • Do not interfere with other customers or shared infrastructure.
  • Do not attempt to bypass configured resource restrictions.
  • Do not intentionally create activity that threatens platform stability.
10

Customer Content & Responsibility

Customers remain responsible for the content, files, applications, websites, databases, servers and software they upload, create or operate through ServoMix.

Customers must ensure they have the necessary rights and permissions to store and distribute their content.

11

Security & Account Credentials

Customers are responsible for protecting their passwords, API credentials, control panel credentials and other authentication information.

Suspected unauthorized access should be reported to ServoMix as soon as reasonably possible.

12

Backups

Certain ServoMix services may include automatic or manual backup functionality depending on the purchased plan.

Keep your own important backups.

Backup systems are provided as an additional convenience and should not be treated as the customer's only copy of important data.

13

Abuse Reports & Investigations

ServoMix may review relevant service data when reasonably necessary to investigate legitimate abuse, security or compliance reports.

This may include reports involving phishing, malware, scams, DDoS activity, copyright concerns or other prohibited activity.

Access is limited to authorized ServoMix staff and should be limited to information reasonably relevant to the investigation.

14

Service Suspension & Termination

ServoMix may suspend or terminate a service when reasonably necessary because of:

  • Non-payment.
  • Violation of these Terms.
  • Confirmed abuse or malicious activity.
  • Serious security threats.
  • Fraudulent activity.
  • Legal or regulatory requirements.

Serious or repeated violations may result in permanent service termination.

15

Infrastructure & Maintenance

ServoMix may perform scheduled or emergency maintenance to maintain security, reliability, performance and infrastructure stability.

Where reasonably possible, ServoMix may provide advance notice of planned maintenance that is expected to materially affect service availability.

16

Service Availability & Downtime

ServoMix works to provide reliable services, but uninterrupted availability cannot be guaranteed.

Service interruptions may occur because of maintenance, software or hardware issues, attacks, upstream network problems, third-party provider failures or other circumstances outside ServoMix's reasonable control.

17

Refunds

Eligibility for refunds, exclusions, refund request requirements and applicable timelines are governed by the ServoMix Refund Policy.

Read our Refund Policy
18

Privacy & Data Retention

ServoMix's collection, use, protection and retention of personal information is described in our Privacy Policy.

Following service expiry, applicable service data may be retained within the established 30-day total retention framework, including the initial 7-day grace period.

Read our Privacy Policy
19

Third-Party Services

ServoMix may rely on third-party providers for services such as payment processing, networking, infrastructure, software, security and other operational functions.

Third-party services may be governed by their own terms, availability and privacy practices.

20

Limitation of Liability

To the maximum extent permitted by applicable law, ServoMix will not be liable for indirect, incidental, special or consequential losses resulting from the use or inability to use our services.

This may include loss resulting from downtime, customer configuration, unauthorized account access, data loss, third-party failures or circumstances outside ServoMix's reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

21

Changes to These Terms

ServoMix may update these Terms when necessary to reflect changes to our services, operations, security practices, legal requirements or policies.

The latest version will be published on this page with an updated revision date. Continued use of ServoMix services after applicable changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.

NEED HELP?

Questions about our Terms?

Our support team can help you understand policies related to your account and services.

Contact Support